Privacy Policy
Version 1.1 — Effective date: 25 March 2026
1. Introduction
Productvraag.nl (“we”, “us”, “our”) respects the privacy of all visitors to our website. In this privacy policy, we explain what personal data we collect, why we do so, and how we use this data. This policy applies to all services we offer via productvraag.nl.
- Trade name: Productvraag
- Address: Tilburg, The Netherlands
- CoC: 88655563
- VAT number: NL004637634B79
- Email: [email protected]
2. What data do we collect?
We may collect and process the following categories of personal data:
- Contact details: name and email address, only when you contact us via our contact form.
- Technical data: IP address, browser type, operating system, and device information, automatically collected via server log files.
- Usage data: anonymised click behaviour, pages visited, and search terms on our website.
- Cookies: data collected via cookies and similar technologies (see section 4).
3. How do we use your data?
We process your personal data for the following purposes:
- Responding to questions and requests submitted via the contact form
- Ensuring the proper functioning and improvement of our website
- Conducting anonymised statistics and analyses
- Processing affiliate commissions with our partner shops
- Complying with legal obligations
4. Cookies
Productvraag.nl uses cookies to ensure optimal website functionality and to analyse usage. We distinguish the following types of cookies:
- Functional cookies: necessary for the basic functionality of the website, such as remembering your preferences.
- Analytical cookies: for measuring and analysing website usage. We use anonymised data for this purpose.
- Affiliate cookies: for tracking referrals to affiliated web shops, so that commissions are correctly assigned.
You can disable cookies via your browser settings. Please note: some website features may not function correctly without cookies.
5. Sharing with third parties
We do not sell your personal data to third parties. Data may be shared in the following cases:
- Affiliate networks: anonymised click data is shared with our affiliate partners for commission processing.
- Web shops: when you click through to a web shop via our website, you are redirected to that external party. At that point, the privacy policy of the respective web shop applies.
- Analytics tools: we use analytics tools that process anonymised data on servers within the EU.
- Legal obligation: if we are legally required to do so.
6. Retention period
We do not retain your personal data longer than necessary for the purposes for which it was collected:
- Contact details: maximum 12 months after the last contact
- Technical log data: maximum 6 months
- Analytical data: anonymised and retained indefinitely
- Affiliate click data: in accordance with the retention period of the respective network, maximum 90 days
7. Your rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access: you can request which data we hold about you
- Right to rectification: you can have incorrect data corrected
- Right to erasure: you can request that we delete your data
- Right to restriction: you can have the processing of your data restricted
- Right to data portability: you can receive your data in a commonly used format
- Right to object: you can object to the processing of your data
To exercise these rights, contact us via our contact form or send an email to [email protected]. We will respond to your request within 30 days. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, and alteration. Our website uses an SSL certificate for an encrypted connection. Access to personal data is restricted to authorised personnel.
9. Changes
We reserve the right to modify this privacy policy. The most current version can always be found on this page with the date of the last modification at the top. In case of substantial changes, we will clearly communicate this on our website. We recommend that you review this privacy policy regularly.
10. Contact
Do you have questions about this privacy policy or about the processing of your personal data? Please contact us:
- Via our contact form
- By email: [email protected]
- Address: Tilburg, The Netherlands
- CoC: 88655563
- VAT number: NL004637634B79
